DVA Claim Support: Your Pathway with Zed3

Your journey begins with a referral from your general practitioner. Your GP assesses your mental health concerns and refers you to a psychiatrist for specialist evaluation. We ask for a referral to allow our psychiatrist to do an assessment that leads to a letter back to your treating GP – we want treatment to be considered alongside compensation. We can typically have you booked in within 2-4 weeks of receiving your referral.

You'll meet with one of our experienced psychiatrists for a comprehensive assessment. This detailed evaluation explores your whole life, including your service. This assessment will result in a letter for your treating GP with treatment recommendations and diagnoses. The assessment takes 60 minutes.

We provide you with a Compensation Encounter Request (CER) letter with provisional diagnoses which you can use to lodge a mental health claim with DVA.

Once DVA send us your DVA report request, you will be booked in with a clinical claims specialist (CCS). In this approximately 90-minute appointment, they will ask more about your service directly and gather further information.

You will receive a draft report to review to ensure your experiences have been captured accurately.

Our head psychiatrist performs a comprehensive review and sign-off your report.

Once all documentation is complete, we submit your report to DVA.