Veterans & Defence Services: Specialist Mental Health Support

Mental health challenges don't define you, but the right support can help you move forward. At Zed3, we provide dedicated mental health care for veterans, current ADF members, and their families. Our team has experience with those who've served, and we're here to deliver compassionate, evidence-based treatment that honours your service.

Whether you're navigating depression, PTSD, complex trauma, or other mental health concerns, Zed3 offers specialist care tailored to your needs, with no out-of-pocket costs to veterans.

Veterans Services
Who We Help

Who We Help

Veterans

Veterans

If you've served in the Australian Defence Force, we recognise that military service can leave lasting impacts on mental health. We're honoured to work with veterans from all service branches and eras, and we approach your care with the respect your service deserves. Our team doesn't just treat symptoms; we take the time to truly acknowledge the context of what you've been through. With specific experience in veteran mental health, we're here to help you navigate conditions like depression, PTSD, and anxiety, offering genuine support and pathways toward healing that recognise the unique challenges you face.

Advocates

Advocates

We collaborate closely with GPs, advocates, lawyers, case managers, and mental health professionals who support veterans. Zed3 provides clinical assessments, comprehensive reporting, and transparent communication to strengthen DVA claims and ensure continuity of care. Our team understands the documentation and evidence requirements to ensure our reports meet DVA requirements.

Our Services

What We Offer

Zed3 delivers a full spectrum of veteran-focused mental health services, designed to address the complex needs of those who've served:

Psychiatric Assessments Service

Psychiatry

Our psychiatrists provide diagnostic assessments and treatment recommendations for conditions including depression, PTSD, anxiety disorders, and complex trauma. Available through Psychiatry Canberra and Telehealth Psychiatry services.

DVA Claim Support Service

DVA Claim Support

Navigating the DVA system can be complex. Our dedicated DVA Claim Support service assists veterans and serving ADF members with the completion of expert medical reports to support mental health claims.

In Person Psychology Service

Psychology

Evidence-based psychological therapies delivered by clinicians experienced in veteran mental health. Access face-to-face care through In-person Psychology – Canberra or connect with specialists nationwide via Telehealth Psychology – Australia.

ReviveMed Infusion Therapy Service

Infusion Therapy

For treatment-resistant depression and some other treatment resistant mental health conditions, ReviveMed offers innovative infusion therapy under careful medical supervision. These evidence-based treatments may help when traditional approaches haven't provided sufficient relief.

Why Choose Us

Why Choose Zed3 for Veterans?

Zed3 stands out as a trusted partner in veteran mental health care because we combine specialist expertise with genuine care:

Veteran and ADF Specialisations

Veteran-focused expertise

Our clinicians have specific training and experience in military and veteran mental health, and the unique contexts of service-related trauma.

No out of Pocket Costs

No out-of-pocket costs

Veterans can access care without financial barriers.

First Responders

Multidisciplinary approach

Seamless integration between psychiatry, psychology, and innovative treatments like infusion therapy ensures comprehensive care.

Collaborative

Advocate collaboration

We work transparently with your support network to strengthen claims and maintain continuity.

Location

Nationwide access

Telehealth services make specialist care available across Australia, with face-to-face options in Canberra.

Our clinicians bring specialist experience supporting veterans through their mental health journeys.

Funding & Eligibility

Funding & Eligibility

All Veterans are eligible for non-liability mental health care through the Department of Veterans' Affairs (DVA). Accessing this funding typically requires appropriate referral pathways, which may include referrals from your GP or psychiatrist. The DVA funding process can include:

Health Professionals
01

GP referral to establish clinical need

DVA Mental Health Assessments
02

Assessment of eligibility based on service history and mental health conditions

Outcome Measurement
03

Documentation and evidence to support your claim

Submission to DVA
04

Approval and ongoing access to covered services

While the overview above provides a starting point, the DVA claim process involves specific steps, evidence requirements, and timeframes. Our dedicated DVA Claim Support page provides comprehensive guidance on navigating the system and understanding what's required.

Locations

Where You Can Access Care

Zed3 makes specialist mental health care accessible to veterans across Australia through flexible service delivery options:

Telehealth Psychology Services

Telehealth Services (Australia-wide)

Our primary mode of care delivery, telehealth enables veterans in regional, rural, and metropolitan areas to connect with specialist psychiatrists and psychologists from the comfort of their own homes. Telehealth is fully covered under DVA funding where eligibility applies, removing geographical barriers to expert care.

Canberra Specialist Centre (Face-to-face)

For veterans who prefer in-person consultations or require face-to-face assessments, our Bruce, ACT facility offers comprehensive mental health services in a welcoming, professional environment. The specialist centre provides psychiatry, psychology, and infusion therapy services.

Wagga Wagga, NSW

Regional access to infusion therapy, serving veterans and first responders across southern NSW with the same clinical standards and care.

Adelaide, SA

South Australian location providing infusion therapy and integrated mental health services for this community.

Both delivery modes maintain the same high standards of clinical care, with treatment plans tailored to your individual needs and circumstances. Learn more about our Specialist Centre.

Next Steps

Contact Us to Get Started

Taking the first step toward mental health support takes courage, and you don't have to navigate this journey alone. Zed3 is here to support you at every stage, from initial assessment through to next-step treatments.

Whether you're seeking help for the first time or looking for a new approach after previous treatments, our veteran-focused team provides the expertise, compassion, and clinical excellence you deserve.

Your next steps:

Start Your Path with Zed3

Ready to Start? Contact our Team with any Questions

Contact Us

Get in Touch with our Dedicated Veteran Services Team

Zed3 Medical Group supports all Australians, including veterans, ADF members, first responders, their families, children and adolescents, and the wider community with specialist mental health care.

Contact Us

Get in touch today to book your appointment.

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